Who This Is For

This package is designed for businesses that don’t need ongoing management, but still want access to professional support when things need updating or fixing.

Perfect for:

• Businesses needing occasional website updates
• Clients who want flexibility instead of a contract
• Quick fixes or small improvements
• Troubleshooting technical or marketing issues
• Support during promotions or launches

Instead of struggling to figure things out yourself, you can simply request help when you need it.

What We Can Help With

Website Updates

Small changes to keep your website current and functioning.

Includes:

• Text updates
• Minor layout edits
• Image replacements
• Updating contact information
• Adding small new sections

Small Website Additions

• Adding a new service
• Creating a simple new page
• Updating pricing or offers
• Contact form adjustments

(For larger builds or full redesigns, a custom quote will be provided.)

Google Business Updates

• Updating business details
• Service or location updates
• Photo additions
• Business hours updates
• Review strategy advice

Technical Troubleshooting

• Website issues
• Email setup problems
• Domain or DNS guidance
• Platform connection issues

Marketing Support

• Advice for promotions or launches
• Strategy calls
• Social media profile improvements
• Content direction and ideas

Small System Adjustments

• Contact forms
• Enquiry workflows
• Platform integrations
• Basic automation adjustments

How It Works

1. Submit a support request form

2. We review the request and confirm scope

3. You receive a time estimate before work begins

4. Work begins once approved

Clear communication happens before any work starts, so you always know what to expect.

Flexible & Transparent

✔ No contracts
✔ No lock-ins
✔ Pay only for the time you need

Investment

Support is billed at:

$95 per hour

Minimum booking: 1 hour

For larger requests, a fixed quote may be provided.

What’s Not Included

This service is designed for small updates and support, not large projects.

Not included:

• Full website rebuilds
• Major website redesigns
• Large SEO campaigns
• Paid ads management
• Ongoing social media management
• Full content creation packages

For ongoing social media management, please see our Social Media Packages.